In this course, you will:

• Identify what emotional intelligence is and is not and how it differs from intellectual intelligence
• Articulate the benefits of emotional intelligence in both the workplace and at home with tangible case study results
• Explain the neuroscience of emotions and how they impact the brain and body
• Decode the messages of emotions using a simple tool that will help untangle challenging emotions at any time
• Develop the ability to smoothly navigate emotions with a powerful framework that can be used in workplace situations
• Build awareness through hands-on tools for emotional literacy and pattern recognition
• Understand your own emotional intelligence with Six Seconds’ emotional intelligence test results
• Determine emotional intelligence goals for moving forward with an action plan to take you beyond this course